Indonesia Arrival Card / All Indonesia
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The Indonesia Arrival Card, now managed through the All Indonesia portal, is a digital declaration that all passengers entering Indonesia must complete before arrival. It consolidates immigration, customs, and health information into a single online form. Whether you are flying into Bali, Jakarta, or any other Indonesian port of entry, you must submit this declaration — typically within 24–48 hours before your flight lands.
What Is the Indonesia Arrival Card / All Indonesia?
The Indonesia Arrival Card is an official digital form issued by the Directorate General of Immigration of Indonesia. It replaces older paper-based arrival and customs declarations and is submitted entirely online through the All Indonesia portal at allindonesia.imigrasi.go.id.
The form captures three categories of information: immigration data, customs declarations, and health information where applicable. Upon successful submission, you receive a QR code confirmation that you present to officers at the port of entry.
Who Needs to Complete It?
Travellers Who Must Submit
- Foreign nationals arriving on any type of visa or visa-free entry
- Indonesian citizens returning from abroad
- Passengers arriving by air, sea, or land at any official port of entry
- Transit passengers who will clear Indonesian immigration
Exemptions and Special Cases
At the time of writing, passengers in international transit who do not pass through Indonesian immigration may not be required to complete the form. Verify current exemptions with the official All Indonesia portal or your airline before travel, as Indonesia updates its entry requirements periodically.
When to Submit
Submit the form within 24–48 hours before your scheduled arrival in Indonesia. Do not wait until you land — completing the form at the airport creates delays at immigration and customs checkpoints, particularly at high-traffic ports like Ngurah Rai International Airport in Bali and Soekarno-Hatta International Airport in Jakarta.
What You Need Before You Start
Passport and Personal Details
- Full name as it appears on your passport
- Passport number, issue date, and expiry date
- Nationality and country of birth, date of birth
- Visa type or entry authorization
Travel, Transport, and Accommodation Details
- Flight number or vessel name
- Country of origin (last country of departure)
- Arrival date and port of entry
- Address of your first accommodation in Indonesia, including city and postal code
How to Complete the Form Step by Step
1. Access the Official Service
Go directly to allindonesia.imigrasi.go.id. Select either "Foreign Visitor" if you are a non-Indonesian national, or "Indonesian Citizen" if you hold an Indonesian passport.
2. Enter and Review the Information
Enter your passport details, travel information, and accommodation address exactly as they appear in your travel documents. In the customs section, declare all goods honestly, including cash and valuables above the exemption threshold.
3. Submit and Save the Confirmation
The portal will generate a QR code confirmation. Save this by downloading it or taking a screenshot, and note your reference number, as airport internet connections may be unreliable.
What Happens After Submission?
Upon arrival, immigration and customs officers will scan your QR code at the relevant checkpoints. You do not need to fill in any paper forms. If a customs physical check is triggered based on your declarations, cooperate fully with the assigned officer.
How to Correct Errors or Retrieve the Confirmation
If you made an error after submitting the form, return to allindonesia.imigrasi.go.id and use the "Retrieve Arrival Card" function, using your passport number and reference number. Do not submit a second form with different information without official instruction, as duplicate submissions may cause problems at immigration.
Indonesia Arrival Card vs Visa and Other Entry Documents
| Document | Purpose |
|---|---|
| Visa / Visa on Arrival | Authorizes you to enter Indonesia for a specific purpose and duration |
| Indonesia Arrival Card | Declares your identity, travel details, and goods to immigration and customs |
| Passport | Establishes your identity and nationality |
You must hold both a valid entry authorization and a completed arrival card to clear immigration. Having one without the other is not sufficient.
Key Points Before You Travel
- Complete the form at allindonesia.imigrasi.go.id — the official, free portal.
- Submit 24–48 hours before arrival, not at the airport.
- Both Indonesian citizens and foreign nationals must complete the form.
- Save your QR code offline in case you lose internet access on arrival.
- Declare all goods accurately.
- The arrival card does not replace a visa or guarantee entry.
Frequently Asked Questions
What is the Indonesia Arrival Card?
A mandatory digital declaration submitted through the All Indonesia portal, covering immigration, customs, and health information.
Is the same form used for Bali?
Yes, the same form is used for all Indonesian ports of entry, including Bali.
When should I complete the declaration?
Within 24–48 hours before your scheduled arrival in Indonesia.
Is the arrival card a visa?
No, it is a declaration form only and does not grant permission to enter Indonesia.
What goods must be declared?
Goods exceeding duty-free allowances, cash above the regulated threshold, controlled substances, and restricted items.