Taiwan Arrival Card (TWAC)
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The Taiwan Arrival Card (TWAC) is a digital immigration form that certain travelers must complete before entering Taiwan. It replaced the old paper arrival card and is submitted online through the National Immigration Agency's official platform. If you are a foreign national or a qualifying resident of Mainland China, Hong Kong, or Macau, you are likely required to submit this form within seven days before your arrival.
Submission is completely free. If a website asks you to pay to submit a TWAC, it is not the official service — use only the official portal at twac.immigration.gov.tw.
What Is the Taiwan Arrival Card (TWAC)?
The TWAC is a digital pre-arrival declaration form managed by Taiwan's National Immigration Agency. It collects basic traveler information — including your personal details, travel itinerary, and accommodation — before you board your flight or vessel to Taiwan. The form is not a visa, entry authorization, or travel ticket, and completing it does not guarantee entry into Taiwan.
Who Needs to Complete It?
Travelers Who Must Submit
- Foreign nationals who do not hold an Alien Resident Certificate (ARC), Resident Visa, or Diplomatic ID card
- Mainland Chinese nationals holding Multiple Entry and Exit Permits traveling for tourism purposes
- Hong Kong and Macau residents holding Multiple Entry and Exit Permits
- Nationals without household registration who do not hold a Taiwan Area residence certificate
Exemptions and Special Cases
Travelers who hold a valid Alien Resident Certificate, a Resident Visa, a Diplomatic ID card, or a Taiwan Area residence certificate are exempt from submitting the TWAC. If you are unsure whether your document qualifies as an exemption, verify directly with the National Immigration Agency or your airline before travel.
When to Submit
You can submit the TWAC anytime within the seven-day window before your scheduled arrival date in Taiwan. Submitting early is recommended — it gives you time to correct any errors and retrieve your confirmation before you reach the airport. There is no option to submit the form after you have already arrived.
What You Need Before You Start
Passport and Personal Details
- Your valid passport (passport number, nationality, and expiry date)
- A valid email address you can access — used for identity verification and confirmation
Travel, Transport, and Accommodation Details
- Your flight or vessel number and scheduled arrival date
- The name and address of your accommodation in Taiwan
- Your occupation and phone number
How to Complete the Form Step by Step
The TWAC submission process involves five stages: email verification, traveler information, itinerary, review, and confirmation.
Access the Official Service
Go directly to twac.immigration.gov.tw and select "Submit Arrival Card." Do not use third-party websites or apps that charge a fee.
Enter and Review the Information
Verify your email, enter your passport details and contact information, then enter your flight or vessel details and accommodation address in Taiwan. Carefully check every field before submitting — corrections after submission require a separate update process.
Submit and Save the Confirmation
Once you submit the form, a confirmation will be sent to the email address you provided. Save or print this confirmation.
What Happens After Submission?
Border officers may request to see your confirmation email when you arrive in Taiwan. Completing the TWAC does not replace your visa, if one is required, and does not guarantee entry — immigration officers retain the authority to determine admissibility at the border.
How to Correct Errors or Retrieve the Confirmation
If you made an error after submitting, return to twac.immigration.gov.tw and select "Update Arrival Card." You will need to verify your identity again using the same email address. Only update your form if details have genuinely changed — submitting multiple forms with conflicting information may cause delays at the border.
Taiwan Arrival Card (TWAC) vs Visa and Other Entry Documents
| Document | Purpose |
|---|---|
| Taiwan Arrival Card (TWAC) | Pre-arrival declaration of personal and travel details |
| Visa | Authorization to enter Taiwan, issued by a consulate or embassy |
| eVisa / ROC Visa | Electronic visa for eligible nationalities |
The TWAC does not replace a visa if your nationality requires one to enter Taiwan. It must be submitted alongside — not instead of — any required entry authorization.
Key Points Before You Travel
- Submit within seven days before arrival — not before, not after landing.
- Use only the official portal: twac.immigration.gov.tw.
- Submission is free — any site charging a fee is unofficial.
- ARC, Resident Visa, and Diplomatic ID holders are exempt.
- Save your confirmation — keep it accessible during travel.
Frequently Asked Questions
Who must submit the Taiwan Arrival Card?
Foreign nationals without an ARC, Resident Visa, or Diplomatic ID card, as well as qualifying Mainland Chinese, Hong Kong, and Macau residents.
When can I submit the TWAC?
At any point within the seven-day window before your scheduled arrival date in Taiwan.
Is the TWAC free?
Yes, submitting through the official portal at twac.immigration.gov.tw is completely free.
Can I update a submitted TWAC?
Yes, using the "Update Arrival Card" option on the official portal, which requires re-verifying your email address.
Do resident visa holders need to submit the TWAC?
No, holders of a valid Resident Visa, ARC, or Diplomatic ID card are exempt.